Join the Nordic CX Movement as a sponsor

Reach the most engaged CX decision-makers in the Nordics.
Align your brand with a trusted, independent community, where leaders learn from real challenges, share proven methods, and strengthen the measurable impact of customer experience across the Nordics

Pink circular logo with white overlapping circles and the text 'Summit '26' in the center. Below it, the words 'Experience Management Community' are written.

May 7 2026 I 09:00 – 17:00
Copenhagen

Stine Marsal standing in the background lauching while Cecilie Kobbelgaard, Global Customer Journey Manager from Grundfos, seated in the sofa on stage, explains something to Søren Bechmann, Service Design Institute and Simon Peters, Nordea

A community-grown summit

For the past five years, the Experience Management Community has been the go-to space for Denmark’s most engaged CX professionals.

We’ve created a learning and networking environment built on honest dialogue, zero vendor bias, and shared ambition for real business results.

People sitting at the attendee tables at Summit 24, with the Summit notebooks, cups, and water bottles, engaging in a discussion.

Together, we’ve delivered more than 90 hours of professional learning through webinars, premium events, masterclasses, and our annual conference, described by attendees as:

“No CX conference comes close. The level of expertise on stage was outstanding, and the focus on learning was crystal clear.”

Now we’re taking the next step:

👉 Growing the community across the Nordics

👉 Expanding our podcast The Customer Journey (Kunderejsen) from Danish to English

👉 Transforming our annual Summit into a truly Nordic experience


Until now, we’ve been completely sponsor-free.

This year however, we’re opening our doors to a select few partners who share our ambition to raise the standard for CX learning and help Nordic CX leaders reach their goals of creating business results - faster.

Not with product sales pitches, but with substance and by building meaningful relationships. We are inviting partners who want to invest in long-term relationships with CX decision-makers across the Nordics by supporting the growth of our community, podcast, and Summit.

Our current reach

Our network brings together CX and Service Design leaders from organisations such as LEGO House, Copenhagen Airport, Grundfos, the Royal Danish Theatre, Comwell Hotels, Ørsted, Norlys, Vivino, NRGi, and Lalandia, representing the most experience-driven sectors in the Nordics, from travel and tourism,energy and aviation to banking and insurance.

The Experience Management Community is Denmark’s leading peer network for Customer Experience professionals - and we are now expanding across the Nordics.

Together, our channels connect a powerful Nordic network of CX professionals who come to learn, share, and act. From webinars and masterclasses to the annual Summit, we reach the people shaping how companies measure, design, and deliver customer experience every day.

Experience Management Community & Summit:

  • 212 active members representing leading Nordic organisations

  • 6,000+ LinkedIn followers across our founder’s professional network and 710 community followers on the official page

  • 550 newsletter subscribers receiving curated CX insights each month

  • 500–900 listens per episode of The Customer Journey (Kunderejsen) podcast

  • 2 monthly online webinars, open to the wider CX community

  • 100 in-person participants at the annual Summit at DAC, Copenhagen

  • Unlimited streaming access for Nordic attendees joining remotely

A speaker on stage at a conference, with a cityscape visible through large windows behind them. The stage has large red letters spelling 'DAC,' a plant, and a large screen displaying a ballet dancer. Audience members are seated, and some are taking notes or watching the presentation.

What you get

We offer learning-driven visibility — not lead lists.
Partners are positioned as trusted contributors who share expertise, spark dialogue, and connect with CX decision-makers in a context built on credibility, not sales.

We tailor every sponsorship to fit your goals whether you want brand visibility, thought leadership positioning, or ongoing presence across our digital and live channels.

Examples of sponsor benefits:

  • Logo presence across Summit stage design, printed program, digital channels, community platform, and the Summit 26 online learning space where learning and speaker presentations are frontloaded and all keynote recordings are stored for attendees after the event.

  • Presence at the Summit venue (DAC, May 7, 2026)

  • Option to host the Post-Summit Speakers and VIP attendees dinner

  • Opportunity to co-facilitate a themed dialogue block as a relationship-building and visibility exercise.

  • Hosted or co-branded webinars in the community program

  • Features in the Experience Management newsletter and social media channels

  • Podcast appearance or sponsored “insight” slot

  • Discounted Summit tickets and priority access to community events

  • Option to showcase tools or cases in a peer-learning format that fits the community’s tone and values

Every partnership is shaped around authentic contribution and mutual value helping your brand connect with CX leaders in a context that builds trust.

The impact you create

By sponsoring Summit 26 and the Experience Management Community, you:

  • Help grow an independent CX movement across the Nordics

  • Strengthen peer-driven learning and professional exchange

  • Position your brand as a trusted voice in meaningful CX development

  • Connect with decision-makers who value authenticity, knowledge, and collaboration over sales.

This is a partnership that creates lasting credibility.

Panel discussion with four people seated on colorful chairs in front of large windows with cityscape and river view; two women and two men, engaging in conversation at a conference.

Sponsorship examples

  • Main Partner I EUR 7.000 - 14.000

    For brands that want year-round visibility and thought-leadership presence across all community channels.

    Exposure across Experience Management Summit, Community, and Podcast – The Customer Journey

    Co-branding and tailored sponsor message in two monthly community events

    Stage presence as facilitator or dialogue host

    Priority inclusion in post-Summit content and media assets

  • Summit Session Sponsor I EUR 4.000 - 5.000

    Perfect for brands seeking meaningful interaction with 100 CX leaders at Summit 26.

    Co-facilitate one Summit dialogue block

    Brand visibility in program, signage, and digital channels

    Booth or meeting table at venue

  • Community Partner I EUR 3.000 - 4.000

    Ideal for year-round visibility through our digital learning formats.

    Brand features in webinars, podcast, and community platform

    Co-branded webinar opportunity (topic aligned with community themes)

    Logo placement in monthly newsletter

We’re opening only three partnership slots for 2026 to ensure genuine collaboration and visibility.

Every partnership is built on authentic contribution and mutual value, helping your brand connect in an authentic way with CX leaders.

Once confirmed, partners will be featured across all Nordic outreach

Let’s explore your goals and if a partnership with us is a fit?

Book a 45-minute Partnership Call

We’ll explore how a partnership with Experience Management Community & Summit could help you meet your brand and business goals while supporting the growth of CX learning across the Nordics. I’m looking forward to meet you!


Stine Ringvig Marsal, Founder of Experience Management Community

Real impact, trusted by CX leaders.

  • "The format with three experts exploring the same topic — followed by the chance for deeper dialogue — worked incredibly well. I’ve never learned so much at a conference. I’m a huge fan of the sofa dialogues, where participants can ask questions and get perspectives from different angles."

    Ditte Bank Thorsager, Director of Passenger Experiences, Billund Airport

  • "People on stage shared openly about both successes and challenges — something I’ve never experienced before. I took so much home with me. It’s often hard to relate to the glossy presentations you see at other conferences, where the goal is usually to sell something. That wasn’t the case here."

    Simon Bach Peters, Customer Journey Expert, Nordea

  • "I genuinely learned a lot, both from the stage and through the conversations at the table. What made the day so valuable was the focus on professional learning rather than the usual distracting sales pitches from system and service providers."

    Nina Hestehave Degn, Head of Customer Experience Management, The Danish Royal Theater

  • "I’ve attended several major CX conferences, both in Denmark and internationally. None of them come close to this one. The level of expertise on stage was outstanding, the focus on learning was clear, and the absence of sales pressure was truly refreshing."

    Kristian Kindtler, Senior Program Manager, Norlys

  • "I took more learning home from this conference than from any Customer Experience event I’ve ever attended. You could feel that the program was created by people who truly understand the field."

    Stine Hjelme, Customer Experience Manager, Alka Insurance

Let’s make CX great - TOGETHER