CALL FOR SPEAKERS

Do you belong

on this stage?

Apply here

Explore what it takes to be a speaker below
and fill out the application form if you feel we are a fit

Your keynote will be 20 minutes

Four key themes frame the day’s program.
2 - 3 keynotes will be featured on each of the 4 topics you see below.
Each topic ends with a sofa session where you, the other speakers on the topic, take questions from the audience.

Journey Management That Pays Off


From Maps to Managed Journeys: How to Close Gaps Between Silos for Better Business Results

Cecilie Kobbelgaard, Global Customer Journey Manager, Grundfos, telling a joke on the Summit stage in the background two other speakers are watching her while smiling from the Speaker's sofa

Service Culture as a Growth Driver


What it takes to build frontline excellence and the measurable results it delivers.

Nina Degn, Head of CX, The Royal Danish Theater speaking at a large black stage, in front of a big screen with an image of a ballet dancer.

Practical AI for Better Customer Experience

Analyse, personalise, automate — more revenue, less rework, freeing resources to excel.

Tine Dyhr Dupont, AI expert, standing on the Summit stage in front of big DAC letters in the background

From Cost Centre to Growth Engine


Prove impact with clear before/after results lower churn, higher conversion, lower cost.

Thomas Stack, Head of CX, Albatros Travel speaking about their CX manifesto and how it was implemented

What we look for in our speakers

We value:

  • Experience: Bring a real case, not theory.

  • Results: Tell us what outcomes you achieved.

  • Authenticity: Be real this is a learning space, not a performance.

Your role as a speaker

What you get from us and what we want from you

Think classroom.
Not showroom.

Each speaker delivers a 20-minute keynote followed by a 20-minute sofa dialogue moderated by our team

We will work hard to make you look great, this is how -and what we hope you will provide in return

Visibility & promotion

We’ll work our socks off to make you shine on stage and beyond. We promote you, your work, your company, and your LinkedIn profile across our social channels in the lead-up to the Summit, inside our online learning community, and live from the stage.

To help you shine, and help us fill the room, we ask that you share your participation on LinkedIn at least three times:

  1. Speaker announcement

  2. Topic teaser (one insight or question you’ll cover)

  3. Final reminder (week of the event)

  1. Be human:
    Bring honesty, not a performance

  2. Make it accessible:
    Use big fonts, clear language

  3. Bring results:
    Share concrete change and outcome

  4. No sales pitches:
    No product promotions

  5. Respect the clock:
    Keep to time so the day flows smoothly.

  6. Share takeaways:
    End with 1–3 practical actions

  7. Recording consent:
    All sessions are recorded.

Do you feel we are a good fit?

Apply to be a speaker here

The Summit Organising Committee reviews all applications and within 3 weeks you will hear back from us.

Apply to be a speaker here